04Contact
Tell us aboutyour fleet.
Plans are set per fleet, so the first step is a short message: how many vehicles, what kind, and how you keep track of service today. We reply by email with a proposal or a time for a walkthrough.
DISPATCH · DIRECT LINES
- contact@dhorenz.com
- Phone
- +1 385 494 4089
- Post
- 450 E Automall DriveAmerican Fork, UT 84003USA
- Company
- DHORENZ LLC
Existing customers: put the vehicle ID in your message so we can find the record quickly. Setup questions are often answered in the help center.
Write to us
Q01How are plans set, and why is there no public rate card?
Every fleet is different, so we size each subscription to the number of vehicles and people using Dhorenz. Tell us about your fleet through the contact page and we reply with a written proposal; the terms are then set out in your order.
Q02Is there a free trial?
We do not advertise a standard trial. If you want to see Dhorenz with your own vehicles before you commit, ask us for a walkthrough.
Q03Can I cancel?
Yes. You can cancel at any time and the cancellation takes effect at the end of the current subscription term. See the cancellation policy for details.
Q04Where is our data kept and who can see it?
Your records are hosted with a professional hosting provider and travel over encrypted connections (HTTPS). Inside your account, each person sees what their role allows. Our privacy policy and data processing addendum set out the details.
Q05How do I reach support?
Email contact@dhorenz.com or call +1 385 494 4089. Include the vehicle ID and what you were trying to do.