Privacy Policy

1. Who is responsible

DHORENZ LLC, 450 E Automall Drive, American Fork, UT 84003, USA, is responsible for the personal information described in this policy. Contact: contact@dhorenz.com.

Customers decide what information about their own staff and vehicles they enter into the service. For that information we act on the customer’s instructions, as set out in the Data Processing Addendum.

2. What we collect

When you visit this website

Our hosting provider records technical information needed to deliver pages and keep them secure, such as IP address, browser type and the pages requested. This website does not use advertising or analytics cookies.

When you contact us

The contact form opens your own email app; nothing is stored by the website. When your email reaches us, we keep your name, email address, company and the content of your message.

When you hold an account

Account holders’ name, work email, role and sign-in records, and the activity linked to their account (for example readings logged or inspections completed), with times.

What we do not collect

Dhorenz does not collect location or GPS data and does not monitor drivers outside the entries they make in the service.

3. Why we use it

• To answer your enquiries and prepare proposals.
• To provide, secure and support the service and manage subscriptions.
• To send service messages, such as reminders and notices about the terms.
• To meet legal obligations and defend legal claims.

We do not sell personal information and we do not use it for advertising.

4. Who receives it

Our service providers, only as needed for the purposes above: our hosting provider, our email delivery provider, and the providers that help us administer subscriptions. They act on our instructions. We may also disclose information where the law requires it.

5. How long we keep it

• Enquiries that do not lead to a subscription: up to 24 months after the last exchange.
• Account information: for the life of the subscription, then as set out in the Data Processing Addendum.
• Business records: as long as the law requires.

6. Security

Connections to the website and the service are encrypted (HTTPS), access to accounts is protected by password, and each user only sees what their role allows. No system is perfectly secure; we will notify affected customers of a security incident as the law and the Data Processing Addendum require.

7. Your choices and rights

You may ask to access, correct or delete personal information we hold about you, or object to its use. Depending on where you live, including under applicable U.S. state privacy laws, you may have additional rights. If your information was entered by an employer that uses Dhorenz, we will pass your request to that customer. Write to contact@dhorenz.com; we may need to verify your identity.

8. Children

The website and the service are intended for businesses and are not directed to children under 16.

9. Changes

We will post any change to this policy on this page with a new revision date, and notify account holders of material changes.